Frequently Asked Questions

Multiple factors are weighed when determining pricing: -Length of event -Amount of post-coverage work required (editing, IDing, delivering) -Photographer hired (we work with a wide range of photographers when it comes to skill set and fees charged) -Gear required (do we need to bring long glass, lights, backgrounds, etc) -What is the end use of the photos? (Are images going to be on a website of a small non-profit for as an event recap or part of a national campaign for a major company?) -Is there a secondary market for the the photos? (Can the photographer earn additional income licensing the images)

Cancellation policies vary by event and by photographer. Small events with few logistical details can typically be cancelled without penalty with one week notice. Large events that involved more planning, can typically be cancelled without penalty with 30 days notice. Anything cancelled within 24 hours, will still be billed. Please respect our photographer's time and understand that if they have committed to an event with you, even if the event does not happen, by reserving the date, they have made themselves unavailable for other potential opportunities. The individual photographer may enforce a different cancellation policy than KLC fotos.

While some of our photographers are also capable of creating video, we specialize in photography. You can search the directory for photographers who are also videographers. We still encourage you to book an individual for one type of coverage as we've found otherwise while taking video, you miss great photo moments, and while taking photos you miss great video moments.

We are happy to accept payment via check, ACH, and credit card.

When you hire a photographer, you are not hiring simply for someone to take photos. You are hiring for the commitment that a professional will arrive at your event, utilize the appropriate equipment to create images that optimize the scene in a visually compelling way. You are also hiring for the time spent after the event, culling through to choose selects and delivering images. Photographers are responsible for maintaining both professional and health services as well as covering other operational fees. Also, keep in mind, you are paying the pre-tax fee. Current self-employment tax is >15%. After calculating the various costs associated, the photographer's "take home" event/hourly rate is much lower than perceived. These rates are also almost always less expensive than hiring a staff photographer and paying for salary, overtime, vacation, retirement, health insurance, and the gear they use.

KLC fotos typically takes a 20% overhead for all assignments booked and billed through KLC fotos. Sometimes less, never more.

We encourage you to download your photos to your personal storage as soon as they are available, but we do not have a policy of arbitrarily expiring galleries.

Yes! Send an email to klc@klcfotos.com with as much information as you remember. Date of the session, client name, etc and we can resend.

Yes!

You can request that galleries be private or password protected when requesting coverage. If you decide later you would like the gallery access to change, please send an email to klc@klcfotos.com Note: Even private and password protected galleries are visible to other contributors who work with KLC fotos.

Yes. We understand the sensitivity of images on the internet.

All of our images are copyright protected by the photographer and/or the client. Unless you have explicit permission to publish an image, any additional use must be licensed.

We encourage photographers to retain their copyright and grant various, generally broad, licensing terms. This ensures the photographer has the right to use images in their portfolio to market themselves to other clients.

Unless otherwise requested, we upload all images on the KLC fotos archive. We are also happy to add to your box, dropbox, Photoshelter accounts, or other files haring platform

Depending on whether

Answer

When ordering, you can select the crop

Definitely! You can either create your own blog with powerful blogging interface, or connect to your existing external blog.

You can cancel your subscription anytime in your account. Once the subscription is cancelled, you will not be charged next month. You will continue to have access to your account until your current subscription expires.

Unfortunately, not. We do not issue full or partial refunds.

Yes! We represent domestic and international photographers. If we don't already have a photographer in that region (or the photographer isn't the right fit for your needs) we can help facilitate finding a photographer for you

Yes and no. You are welcome to submit your event for consideration for volunteer coverage but KLC fotos will not help find or request contributors to cover on an unpaid basis

While we specialize in events, sports and portraiture, if you need coverage of a specific genre, it's likely one of our contributors works in that genre.

Yes! All our contributors can self-identify varying characteristics (example: LGBTQ; BIPOC). While their identities are not publicly listed nor are they regimented, they are searchable items in the directory. Note: These terms are open ended you may want to try searching multiple terms such as "BIPOC, black, African-American" because a contributor who has identified as "black" may not have also listed themselves as "BIPOC"